Framework 2: The GROW coaching model for better 1:1s

The core idea

GROW stands for Goal, Reality, Options, and Will. It is one of the simplest ways to keep a coaching conversation from drifting into abstract advice.

New managers often jump straight to solutions. GROW forces a better sequence. First get clear on the outcome, then understand what is true now, then generate options, then decide what will actually happen next.

A practical sequence for the next 1:1

• Goal: What does success look like here?
• Reality: What is getting in the way right now?
• Options: What are the realistic paths forward?
• Will: What will you actually do before the next check-in?

Why it works

The model creates momentum without making the conversation robotic. It is especially useful when a direct report shows up with a messy problem but no clear ask.

It also improves follow-through because the conversation naturally ends with a real commitment instead of a cloud of good intentions.

Common mistake

Managers often treat Options like a hidden step and skip straight from Reality to their own advice. That usually makes the other person less invested in the outcome.